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Feb 27

Written by: Support
2/27/2008 5:39 PM

We have been researching an issue where customers are having a hard time getting to AMHosting.com and their websites.   Our network admins have researched this, and talked to our providers to determine that its not an issue of AMHosting, but a major backbone issue from an Los Angeles Router to a router in Albyny New York. This is a major pipe that is experiencing some major network problems outside the control of AMHosting.  Our providers are working on a fix, which might include selecting a different path for routing to not use the Los Angeles peering point.

image

On the screen shot above, you can see that there is no packet loss from our upstream providers, or their upstream provider.  The packet loss happens at 130.91.19.110. 

If you are having this problem, you really cant even read this blog post until Verizon fixes this issue on their network.. We will post up a voice notice on our phone system.

We apologize for the inconvenience.

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